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ISO/IEC 17020
ISO/IEC 17020 Training
Training Overview
ISO/IEC 17020 specifies requirements for the competence of bodies performing inspection and for the impartiality and consistency of their inspection activities. This training walks through the requirements for inspection bodies of types A, B, and C, covering independence, confidentiality, personnel competence, inspection methods and procedures, and the handling of inspection reports and certificates. Participants learn how to demonstrate impartiality and technical competence across the full range of inspection activities.
Who Should Take This Training?
- Inspection body managers, technical managers, and quality managers
- Inspectors and technical personnel performing inspections
- Staff responsible for impartiality and independence arrangements
- Internal auditors and teams preparing for ISO/IEC 17020 accreditation
What Does the Training Module Include?
- 1Clause-by-clause interpretation of ISO/IEC 17020
- 2Inspection body types A, B, and C and independence requirements
- 3Impartiality, confidentiality, and management of conflicts of interest
- 4Personnel competence, authorization, and monitoring
- 5Inspection methods, procedures, and handling of inspection items
- 6Inspection reports, certificates, complaints, and appeals
What Are the Benefits / Uses of This Training?
- Establish and maintain an impartial, competent inspection body
- Clarify the correct independence type for your operations
- Improve consistency and defensibility of inspection results
- Prepare effectively for accreditation assessments
Training Format / Delivery Options
- Instructor-led virtual (live online) sessions
- In-person classroom and on-site group training
- Self-paced online modules
- Customized in-house training for inspection teams
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Interested in this training for yourself or your team? Contact us for schedules, group rates, and a tailored quote.