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ISO/IEC 17065
ISO/IEC 17065 Training
Training Overview
ISO/IEC 17065 sets out requirements for bodies certifying products, processes, and services. This training explains how a certification body must structure its governance, safeguard impartiality, manage certification schemes, and make sound certification decisions based on evaluation, review, and surveillance. Participants learn how to operate the certification process end to end while maintaining independence, consistency, and confidence in the certifications issued.
Who Should Take This Training?
- Certification body managers and scheme managers
- Certification decision-makers, reviewers, and evaluators
- Staff responsible for impartiality and governance arrangements
- Internal auditors and teams pursuing ISO/IEC 17065 accreditation
What Does the Training Module Include?
- 1Clause-by-clause interpretation of ISO/IEC 17065
- 2Structure, governance, and safeguarding of impartiality
- 3Certification schemes and their application
- 4The certification process: application, evaluation, review, and decision
- 5Surveillance, changes, and management of certifications
- 6Use of certificates and marks, complaints, and appeals
What Are the Benefits / Uses of This Training?
- Operate a credible product/process/service certification body
- Make consistent, defensible certification decisions
- Protect impartiality and the value of issued certifications
- Prepare confidently for ISO/IEC 17065 accreditation
Training Format / Delivery Options
- Instructor-led virtual (live online) sessions
- In-person classroom and on-site group training
- Self-paced online modules
- Customized in-house training for certification teams
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